Hualuxe Shanghai Twelve At Hengshan is a 5-star hotel offering modern amenities and luxury in the upscale Xuhui district. This hotel features multiple dining options and a comprehensive wellness center.
Rooms & Amenities
Rooms at Hualuxe Shanghai Twelve At Hengshan feature contemporary designs with flat-screen TVs and coffee-making facilities. Suites provide additional space and premium garden views, while select accommodations include balconies.
Dining Options
Dining options include Twelve at Hengshan, offering a variety of international and local dishes. Guests can also explore nearby restaurants like STYX World of Skewers and Tops & Terrace, each within a 0.3 miles radius.
Leisure & Services
Guests at Hualuxe can access a fitness center and a spa, which includes treatment rooms and a relaxation area. The hotel is also located close to cultural sites like the Shanghai Museum of Arts and Crafts, 0.5 miles away.
Location & Transportation
Transport options include direct access to Hengshan Road subway station, just 2 minutes away. Popular landmarks, such as Yu Garden and Xintiandi, are within 3 miles from the hotel, making it convenient for exploration.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Spacious Rooms
Friendly Staff
Unexpected Tax
Dining Disappointment
7.6/10
Very good
Rooms
8.4
Location
7.6
Service
8.2
Dining
6.2
Guest reviews
7.6/10
based on 5 reviews
4.5/5
based on 608 reviews
8.6
8.6/10 based on 183 reviews
#36 of 5,411 hotels in Shanghai based on Tripadvisor
Harvey
United States,
March
2024
8.2/10
Staying at St Regis was a pleasant surprise with spacious and comfortable rooms, including an impressive bathroom. The complimentary drinks in the mini-fridge added to the positive experience, making it great value for money. The hotel service was friendly and attentive, with extra special touches like evening happy hours and a well-equipped gym. The location, close to popular Hengshan Road and various tourist attractions, offered both convenience and vibrancy. The dining options, although a bit pricey, were satisfactory, making it an overall enjoyable stay.
Rooms
9.0
The rooms were spacious and comfortable, with complimentary drinks in the mini-fridge which was a pleasant surprise.
Service
9.0
The service was friendly and attentive, with additional perks like evening happy hours and a well-equipped gym.
Location
8.0
The hotel's location near popular Hengshan Road and a variety of tourist spots provided a vibrant and convenient setting.
Dining
7.0
The dining experience, though a bit expensive, was satisfactory for the most part, adding to the overall positive stay.
Facilities
8.0
The hotel facilities were well-maintained and offered a range of services for guests' convenience.
Richard
United States,
February
2024
7.6/10
I recently enjoyed a stay at this hotel thanks to the free 2nd-night offer with my VISA Infinite Card. The rooms are elegantly decorated and provide a quiet atmosphere, but the unexpected tax charge the next day was a drawback.
Rooms
8.0
The rooms have a good air conditioning temp control, and the decor is elegant and muted.
Service
9.0
The hotel's warm and professional service truly stood out during my stay. The staff made our private event special, although options for happy hour were limited to the Chinese Restaurant only.
Location
7.0
Located at the popular Hengshan Road, this spacious hotel is near tourist attractions and nightlife. However, it's not the most convenient spot, especially next to a disco venue.
Dining
6.0
While the Cantonese restaurant offered decent food, the dining experience was a bit disappointing with limited wow factors. The prices were a bit high for the quality provided.
Facilities
8.0
The facilities at this hotel are quite acceptable, providing a range of services like room service, car hire, and more. However, there could be more alternatives provided for a well-rounded experience.
Wesley
United States,
January
2024
7.8/10
I had a pleasant stay at the hotel with spacious rooms and an impressive bathroom. It was clean, quiet, and the air conditioning temperature control was just right. The complimentary drinks in the refrigerator were a delightful surprise.
Rooms
9.0
The rooms were spacious and comfortable, with most drinks in the small refrigerator being free, which was a nice surprise.
Service
8.0
The staff was kind and welcoming, especially during check-out.
Location
8.0
The hotel is situated in a convenient area near popular Hengshan Road, offering easy access to tourist attractions, nightlife, and a variety of restaurants and bars within walking distance.
Dining
6.0
While the dining experience was not exceptional and slightly overpriced, the pasta dish was delicious.
Facilities
8.0
The hotel facilities met expectations, providing a comfortable and enjoyable environment during my stay.
Sean
United States,
September
2023
7.6/10
I had a pleasant stay at this hotel, especially since I booked with my VISA Infinite Card and enjoyed a free 2nd night. The room was quite comfortable, spacious, and even surprised us with free drinks in the fridge. However, the unexpected additional tax after 20 minutes was a downside.
Rooms
8.0
The room was spacious and comfortable, with most drinks in the small refrigerator being complimentary.
Service
9.0
The service was friendly and attentive, whether we were looking for dining options or needed assistance with a taxi. We particularly enjoyed the evening happy hour and the gym. The checkout process was also pleasant with smiling staff.
Location
8.0
The hotel needs some fine-tuning, but it's well-located in the French Concession area, close to many FFC restaurants and bars. It's convenient to reach the Heng Shan Road Subway and two big night clubs.
Dining
6.0
The dining experience was a bit disappointing, feeling more like a local hotel rather than offering a standout experience. However, we enjoyed visiting the Cantonese restaurant for lunch.
Facilities
7.0
The hotel facilities were satisfactory, offering services like room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, tours/ticket assistance, and happy hour.
Spacious Rooms
Unexpected Tax
William
United States,
July
2023
6.8/10
I had a pleasant stay at the hotel, enjoying the spacious room and impressive bathroom. However, the service was lacking, especially when handling booking issues. The location was convenient, close to popular attractions but not in a major tourist area. The dining experience was average, not quite meeting my expectations. Overall, a comfortable stay with some areas for improvement.
Rooms
8.0
The room was quite spacious with modern comfort and beautiful decoration.
Service
6.0
The service was a bit disappointing with lackluster resolution of booking problems.
Location
7.0
The hotel is located in a convenient area near popular attractions and nightlife, but not in a major tourist or shopping destination.
Dining
6.0
The dining experience was average, not exceeding expectations.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
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